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Yoga Alliance (YA) is a global, independent member organization that advances the development and livelihood of yoga professionals and advocates for safety and accessibility in yoga. A related public charity, the Yoga Alliance Foundation (YAF), is an emerging field leader in yoga-based social impact dedicated to increasing access to yoga for populations that have traditionally been under-served, underrepresented, and marginalized in/by it. We envision a world in which our collective well-being and human consciousness is elevated through equitable access to high-quality teaching and practice of yoga.

Together, these two organizations support yoga teachers to more fully grow into their role as leaders in their communities. YA supports yoga teachers’ growth as professionals. YAF develops vehicles for direct social impact, such as programs that enable those professional teachers to serve within communities that have typically been excluded from yoga.

YA and YAF (YA/F) were founded to promote unity in yoga – so that all lineages, traditions, and yoga organizations may thrive, and all students may benefit from the gifts of yoga in the way that suits their needs best. We do this work so that the gifts of yoga can be offered safely and effectively to all.

WHAT YOU'LL DO

• Coordinate and facilitate engaging community conversations, including virtual and in-person settings. Synthesize feedback and serve as the voice of the yoga community to develop valuable products, programs, and benefits
• Provide direct support to yoga professionals to address challenges, identify and remove barriers, create opportunities, and foster connections within the yoga community
• Build and nurture relationships through proactive outreach. Identify community champions and build alliances with individuals, organizations, and other institutions, serving as a connector to increase opportunities to practice and teach yoga
• Provide a welcoming and engaging experience in all interactions, with a primary focus on building personal connections, listening with empathy, and supporting others
• Educate the public on the value of Yoga Alliance membership. Represent the organization with professionalism, integrity, and exceptional service resulting in a high degree of trust
• Initiate opportunities for grassroots lead generation and comprehensive feedback that captures information on specific regions and audiences to support representation and inclusion in our day-to-day work
• Maintain the community's relationship data in the Customer Relationship Management software (Salesforce) accurately and timely, including reporting
• Respond to the community daily through multi-channel ops, including email, phone, chat, text, online forums, and social media channels. When needed, recruit a knowledgeable spokesperson or information source to assist
• Serve as an individual contributor toward a collaborative and innovative team culture
• Engage in event opportunities such as expos and trade shows that promote a global community network
• Assist in Community Engagement Departmental Projects and document it on Monday.com
• Work cross-departmentally in common objectives to serve the yoga community
• Report to and collaborate with the Community Relations Manager

WHAT YOU’LL HAVE

• Bachelor’s degree (ideally with a major/emphasis in public relations. communications, or non-profit management) preferred or equivalent experience
• Minimum of 3 years experience in community relations, customer service, account management, or related field specializing in “people first” approach
• Minimum of 1 years experience working with Salesforce as a CRM solution and Association Management Systems
• Proficiency in regional language preferred (such as German, Portuguese, Japanese, or Mandarin/Cantonese) and English
• Outstanding oral and written communication skills, including public speaking
• A high degree of collaboration, creativity, and teamwork, communicates clearly, actively listens, and keeps an open mind to diverse opinions
• A passion and enthusiasm for relationship-building to increase member satisfaction and deepen relationships with individuals within the yoga community
• Ability to travel locally and nationwide at least once a month

OTHER THINGS ABOUT US

Our organizational values are Unity, Integrity, Inquiry, Equity, and Seva (Service). We are actively building a culture of employee empowerment, responsible stewardship, mutual respect and trust, and work/life balance.

Specific employee benefits include (but are not limited to):

• Competitive pay
• Remote work capability
• Paid Time off includes: 20 vacation days, 13 paid holidays, office closure from Christmas Eve until New Year’s Day, and birthday comp day
• 100% of employee medical, dental, and vision premiums paid by employer
• Short- and long-term disability and life insurance paid by employer
• Yearly professional development stipend
• 401(k) employer match – 100% vested immediately
• Employee Assistance Program (EAP)

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